https://www.harq.co/harq-cx-design-strategy daily 1.0 2021-04-16 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611351411828-REIKRWWQSL1754XRD16Y/Jumpstart_Your_CX_Vector_Title.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611351984807-2QKWSW9TR5ENI18E3KS0/Thanks_white.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611345776052-BQ5RD7J39ITE71HSH2F4/Lightbulb_team.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1617294878990-Q341ZROXXOBJP8VLFC86/Top_4_Problems_half2.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1617294858982-WX1YN83LPWHXBGQ6AZZD/Top_4_Problems_half_1.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1615307024125-M4X8LHGGRG28V99L422E/Headshot_Blue_Background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611350934891-JMC8SYO0Z82W5746XR9Z/Path.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611949201817-B4Q6TKWM9T0522HLTT32/Illustration+-+Peak.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1604183690103-685TT9GZWFSGZ03WVK7D/black_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1604271446333-NZYJ31RRXTPA9H37SNP7/black_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1610583764139-7DESDH28YPGSM6X89ZUL/black_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611272843790-I9WWE34KE03IU7ZWJE6X/black_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611338157369-DRWJPOZXE2XCW8ZKZTEZ/black_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611339686520-JCLV0TUG7D0OKQ6R9GWV/Blue_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611948079682-SP0MI09AK9Z653QOM91V/Blue_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611948368837-H669IIOJRMZ4CJHV28G2/Blue_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611948578728-RZ8RR0IWNEZ5Z42GSLR3/Blue_background.png HARQ CX Design & Strategy https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1614627606002-HH018DSGOTSFER9G49G2/black_background.png HARQ CX Design & Strategy https://www.harq.co/services daily 0.75 2020-02-17 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762889151-AWEC80C3ELI8XPBJEXQR/HARQ+Spacer+Dots.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581962036471-5W7A6TJJYMJNJL0Q8OH1/workshop+icon.png SERVICES - DESIGN SPRINTS “We need to cut through the noise to make real progress.” ______________________________ 4 MONTHS OF PROGRESS IN 4 DAYS CX Design Sprints break down silos and save precious time & money. Over a few days multi-functional teams are brought together to focus on a problem to solve, co-create a prototype and get immediate feedback from customers. Teams are rewarded with the confidence to quickly move in the right direction. • One 4 day Sprint • One 3 day iteration Sprint CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579569834081-G4PD1KWKLKF049NSHHR9/services+title.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762218638-MC73KPYL7KZGSXZ15OFR/matters+to+jumpstart.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581961991116-ONDBWLWG35FGPBD6MCP6/sprint+icon.png SERVICES - STRATEGY SPRINT “We need to think, focus and find direction fast.” ______________________________ PRIORITIZE A PATH FORWARD Collaboratively prioritize your team’s purpose and strengths while assessing major hurdles to overcome. Then create a complimentary set of immediate actions to take. By the end of the workshop your team will co-create a focused and actionable strategy forward. OUTPUT: strategy! • 2 day workshop CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581961933412-9PUHTHGU5ZR71VQCS2R5/mico+sprint+icon.png SERVICES - CX PROJECT NAVIGATION “My team needs help moving CX projects through our organization.” ______________________________ YOU HAVE A TEAM, YOU HAVE A PROJECT… NOW WHAT There are endless nuances to successfully navigating CX projects through organizations. HARQ is here to help guide your team to focus, tell compelling stories and structure projects for success. OUTPUT: Project plan, guidance etc. CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581962017370-R9TUF48UOKQR4ZGEBVBY/hourglass+3.png SERVICES - SUPER SCOPING WORKSHOP “We need to align on what we’re doing and why we’re doing it.” ______________________________ FIND FOCUS FAST, TOGETHER Kickstart new and ongoing projects by helping your team quickly and collaboratively align on their goal, focus on a problem to solve and create an action plan to move forward quickly. • Half day workshop CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762165106-ND6Y0XSTICTEDV1L3EY7/confident+path+forward.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762839504-N2RQD2UJBQZKFD89CMLL/all+or+one.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762865817-CPYXPCNV43DKON762RJ5/HARQ+Spacer+Dots.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762186022-1BX6V7UPCCI04SYA4GVD/services+sequence.png SERVICES https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581962100658-BJZIA6DVEOPOI58H52OF/hourglass+3.png SERVICES - cx business pitch workshop “I need time to think” ______________________________ MAKE THINKING OUT LOUD PRODUCTIVE With so much going on we rarely get time to talk through ideas and think out loud. HARQ is here to facilitate a quick conversation about “what’s keeping you up at night” while virtually whiteboarding to create a tangible and directive output. Sometimes you need just a little spark to get your mind going. • 2 day workshop CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581962054442-2RDD1E2KUEDA1OM4XBKA/image-asset.png SERVICES - CUSTOM WORKSHOPS “I have an idea for a workshop, but I need help to make it great!” ______________________________ WORKSHOPS YOU’D ACTUALLY WANT TO GO TO Workshops are a powerful tool to collaboratively gain alignment, find focus and make progress fast. Unfortunately, we have all experienced workshops that do none of that, and end up wasting people’s time. HARQ is here to help you create compelling and productive workshops that help you achieve what you need. CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1581962085786-72N5P2YII4WETYB6B8Z3/sprint+icon.png SERVICES - Virtual Whiteboard Session “I need time to think” ______________________________ MAKE THINKING OUT LOUD PRODUCTIVE With so much going on we rarely get time to talk through ideas and think out loud. HARQ is here to facilitate a quick conversation about “what’s keeping you up at night” while virtually whiteboarding to create a tangible and directive output. Sometimes you need just a little spark to get your mind going. • 30 - 60 minute virtual meeting CONNECT TO LEARN MORE https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762264804-5WMWEEK8Q7FHG6Z6SG0M/HARQ+Spacer+Dots.png SERVICES https://www.harq.co/about2 daily 0.75 2020-06-12 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579564388787-91EL8PG180AJMR9WBNZL/about+title.png ABOUT https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579566482463-WUDDW19KMZGUZ2JLSXQ2/about+principal+consultant.png ABOUT https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579566689761-QQUU8CGIKM5HQXVGG18O/HARQ+Spacer+Dots.png ABOUT https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579566500724-CM0RE4QUHCZ6UNIJ1NKE/about+illustration.png ABOUT https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579450133206-ZFB10WEJSD80KRGRUNOE/blue_background3.png ABOUT https://www.harq.co/new-page daily 0.75 2020-01-23 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579131528935-B0UCEUBP5ENLHES3LCKO/collab+pic+2.png HARQ CAN HELP https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579131528290-B62QTIYAM9RRUQ2HE54Z/collab+pic+3.png HARQ CAN HELP https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579131528311-WS9MFIWQ440NGKVTUW35/collab+pic+5.png HARQ CAN HELP https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579131510326-AVQ9CHYBL3ICKOF5ONZZ/collab+pic+6.png HARQ CAN HELP https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579556106269-AHOHK1O8JNUXEG40I68X/harq+is+here+content.png HARQ CAN HELP https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579556090344-EFOXDHX11G7PE89D2581/harq+can+help+title.png HARQ CAN HELP https://www.harq.co/new-page-1 daily 0.75 2020-01-23 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579542465326-9IN8FFYH90Q380J0UTHG/Time+for+CX.png Time for CX https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579762452204-CVPW7KPKUTW0Q1Z1JJFO/Call_to_Action_timeline_3.png Time for CX https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579541794227-F75FIO91DFNJY1VUV0CV/bridge+the+gap+2.png Time for CX https://www.harq.co/new-page-2 daily 0.75 2020-01-25 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579919059326-U3BR0ID6NAE8OC4L3VQH/offerings.png Three Services https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1579919147531-FUCSSJQM72QIU8KO9HI8/pink_background.png Three Services https://www.harq.co/new-page-25 daily 0.75 2020-11-10 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1604099320811-8ARJZDWKIWBV64TCBFO8/Logo_Bar.png Companies HARQ has helped https://www.harq.co/facilitation-2 daily 0.75 2020-10-31 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1604183690103-685TT9GZWFSGZ03WVK7D/black_background.png Facilitation (Copy) https://www.harq.co/harqs-toolbox-v-1 daily 0.75 2021-01-23 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611338189367-YEWSEF0HX94T61Q2S1FL/black_background.png HARQ'S Toolbox v. 1 https://www.harq.co/harqs-toolbox-1 daily 0.75 2021-01-23 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611338189367-YEWSEF0HX94T61Q2S1FL/black_background.png HARQ'S Toolbox (Copy) https://www.harq.co/value-proposition-v1 daily 0.75 2021-01-29 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611272843790-I9WWE34KE03IU7ZWJE6X/black_background.png Value Proposition v.1 https://www.harq.co/harqs-approach daily 0.75 2021-01-30 https://images.squarespace-cdn.com/content/v1/5df04109eeb3dd50d55d8a7a/1611949866976-LO09KL351WAOZ6NEN33A/black_background.png HARQ's Approach