CX PROJECT NAVIGATION
“My team needs help moving CX projects through our organization.”
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YOU HAVE A TEAM, YOU HAVE A PROJECT… NOW WHAT
There are endless nuances to successfully navigating CX projects through organizations. HARQ is here to help guide your team to focus, tell compelling stories and structure projects for success.
OUTPUT: Project plan, guidance etc.
STRATEGY SPRINT
“We need to think, focus and find direction fast.”
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PRIORITIZE A PATH FORWARD
Collaboratively prioritize your team’s purpose and strengths while assessing major hurdles to overcome. Then create a complimentary set of immediate actions to take. By the end of the workshop your team will co-create a focused and actionable strategy forward.
OUTPUT: strategy!
• 2 day workshop
SUPER SCOPING WORKSHOP
“We need to align on what we’re doing and why we’re doing it.”
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FIND FOCUS FAST, TOGETHER
Kickstart new and ongoing projects by helping your team quickly and collaboratively align on their goal, focus on a problem to solve and create an action plan to move forward quickly.
• Half day workshop
DESIGN SPRINTS
“We need to cut through the noise to make real progress.”
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4 MONTHS OF PROGRESS IN 4 DAYS
CX Design Sprints break down silos and save precious time & money. Over a few days multi-functional teams are brought together to focus on a problem to solve, co-create a prototype and get immediate feedback from customers. Teams are rewarded with the confidence to quickly move in the right direction.
• One 4 day Sprint
• One 3 day iteration Sprint
CUSTOM WORKSHOPS
“I have an idea for a workshop, but I need help to make it great!”
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WORKSHOPS YOU’D ACTUALLY WANT TO GO TO
Workshops are a powerful tool to collaboratively gain alignment, find focus and make progress fast. Unfortunately, we have all experienced workshops that do none of that, and end up wasting people’s time. HARQ is here to help you create compelling and productive workshops that help you achieve what you need.
Virtual Whiteboard Session
“I need time to think”
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MAKE THINKING OUT LOUD PRODUCTIVE
With so much going on we rarely get time to talk through ideas and think out loud. HARQ is here to facilitate a quick conversation about “what’s keeping you up at night” while virtually whiteboarding to create a tangible and directive output. Sometimes you need just a little spark to get your mind going.
• 30 - 60 minute virtual meeting
cx business pitch workshop
“I need time to think”
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MAKE THINKING OUT LOUD PRODUCTIVE
With so much going on we rarely get time to talk through ideas and think out loud. HARQ is here to facilitate a quick conversation about “what’s keeping you up at night” while virtually whiteboarding to create a tangible and directive output. Sometimes you need just a little spark to get your mind going.
• 2 day workshop